Telephone Answering Scenarios

  Your Receptionist
  Advertising Response Handling
  Event / Exhibition Response Handling
  Brochure Response Handling & Fulfilment
  Sales Order Taking
  Disaster Recovery
  Overflow Calls
  Holiday Cover
  Recruitment Response Handling

We have clients with very specific requirements and we do love a challenge! Call us now on 08080510866 for an informal chat to discuss your individual needs and how we can help.

At The Virtual Business Centre we answer your phones in your company name and relay messages instantly to you via email, fax or SMS. Alternatively, we will seamlessly transfer the caller through to you, advising you who is on the line (and giving you the chance to ask us to take a message) as wel as providing the image that your company has a full-time receptionist.

We won't charge you for calls received from wrong numbers, and if you ask us to we can even screen out all of your sales calls.

So How Does It Work?

You have a number of options when utilising our service - we can take every inbound call coming into your business or only when you need us to - i.e. when you are out of the office or on the other line.

Your line provider (i.e. BT) provides a very clever function that lets YOU choose when YOU want some help with your phones. It has a minimal cost to activate although you will need to set this up with your line provider, then we provide you with your own number within The Virtual Business Centre to divert your calls through to - it is as simple as that!

A typical phone call received for our clients lasts 154 seconds - how much time might you save per day to concentrate on your business if we answered your telephones for you?

The Virtual Business Centre operates between the hours of 7.00am - 8.00pm, Monday to Friday and 9am to 6.00pm at weekends, we have a range of packages on offer to suit all types of business so "Go On Give Us A Go!"

One other point - our minimum contract period is just one month.

 

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Spring 2010

Referral Scheme Changes - Please review here

 
 

Spring 2010

Sign up before 14th February and we will give you 1 months free service charge to be used over the next 12 months- you choose when you take it...please quote "Spring10" as a reference

1 Month Free

 
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